Before contacting our support department please make sure an answer to your question doesn't exist in our knowledge base. Most likely it's only one click away.
What your company activity is all about?
Solid Trade Bank is a financial entity composed of a few independent subdivisions. Our primary activity is, of course, banking. We use a cross-insurance strategy that allows us to offer to our clients an interest rate rather higher than any standard banks. More details on our profile domains and a cross-insurance mechanism you can read HERE
What differences and advantages do you have comparing to standard banks?
Our revolutionary system has no bureaucratic barriers or tax fees. The procedures of registration, funds adding and money withdrawal are simple and clear for everyone. Levels of interest rate and data security in Solid Trade Bank are way higher than in any other banks from all over the world.
How you are able to generate such high interest rate that significantly exceeds the rates offered by regular banks?
Solid Trade Bank is a team of the best professionals in the domains of foreign exchange, real estate traders, insurance and banking. Many years of experience and mixed strategies of re-investments today result in offering the interest rates that really exceed the ones proposed by regular banks. As we use a strategy of diversifying, we are able to minimize any possible risks to a safe level.
What is the risk level in Solid Trade Bank?
The very investment activity implies a certain risk. Solid Trade Bank market analysts have developed and implemented some strategies intended for reducing risk level. There are two more mechanisms that allow Solid Trade Bank to keep funds of our clients safe: a cross-insurance system and an investment diversification method.
How well is your website protected?
Safety of our clients is one of the most important aspects of the Solid Trade Bank's activity. Our official website has a DDoS protection against any kinds of hacker intrusions. Our connections have a SSL encryption. All other security measures you can set at your own will in the "Account settings" area, including IP change alert etc.
Who are your clients? Can I join your program if I live in a different country?
Our clients are both individuals and companies, including large corporations from all over the world. The unique feature of New Zealand legal regulations is that anyone can become our client, regardless of his or her citizenship.
What should I do in order to become a member of Solid Trade Bank?
Just go to "Register" page and fill in the registration form. After getting a system message at your mailbox you can enter your account.
I have never participated in investment programs, how can I start investing and where do I begin?
Go to our "Guide" page and read the information for beginners.
What payment processors do you accept for investing?
For investing and withdrawal, we accept the following payment methods: Cryptocurrency coins (BTC, ETH, TRX, BNB, USDT TRX, USDT BNB, DOGE, XRP, LTC, DASH, BCH). Besides of the methods indicated above, you can also make a deposit using Bank Wire, WesternUnion, MoneyGram, Visa, and Mastercard.
How much the minimum investment?
Please check our table of investment bellow for it.
Currency Min Deposit Min Withdrawal Deposit Fee Withdrawal Fee Fixed Rate AmountBTC$500$50$0$5$20000ETH$500$50$0$25$1000TRX$50$2$0$1$0.025BNB$50$2$0$1$200BUSD$50$2$0$1$1USDT TRX$50$2$0$1$1USDT BNB$50$2$0$1$1DOGE$50$2$0$1$0.05XRP$50$2$0$0.5$0.25LTC$50$2$0$0.5$50DASH$50$2$0$1$50BCH$50$2$0$1$100EPAYCORE$50$2$00.5%$1
Do I need to pay fees for my investment in Solid Trade Bank?
No, we do not apply any fee for your investment. It is ZERO fee for all payment methods.
Do you have any limitations on number of deposits made at the same time?
No, you can make any number of deposits, because all your investments are processed separately.
When will my deposit be added to my account balance?
Balance is updated after we receive several confirmations for crypto coins payments.
I made a deposit, but I don't see funds being credited on my account balance in "My deposits" section. What should I do?
Please, send a message to the Solid Trade Bank customer support service and indicate the following data: - your username; - type of e-currency that you've just used for this transaction (BTC, ETH, LTC, etc.) - amount of your deposit and transaction batch/hash ID.
I want to invest $XXX in Solid Trade Bank. How much will I get after the expiry of the investment period?
Please, go to "Make a deposit" section of your client area, where the investor's calculator is located. Use it to calculate the amount of your future profit.
Is it possible to make an investment from my account balance and not by crediting money from my e-wallet?
Sure. To do this you should to select "Pay from Solid Trade Bank account balance" option while making a deposit.
Does Solid Trade Bank offer an affiliate program to its members?
For our regular users we have 3 level Affiliate Program:
- First level with 2%
- Second level with 1%
- Third level level with 0.5%
As well all our investing plans have the same affiliate rate exept Moneybox plan due to it premature release option.
Is it necessary to have an active deposit in order to receive referral commission accruals?
My friend/ colleague/ member of my family wants to make an investment too. Is he allowed to make it using my computer?
Yes, your friends and family members can use your computer and even create their own personal accounts using the same IP address.
Regular banks permit to withdraw money only after few months. When will I get my first accruals and when will I be able to withdraw them?
Solid Trade Bank works on business days only, the accruals will be credited on your account balance right on the next business day after you've made a deposit and you'll be able to withdraw them right away.
Do you have any limitations regarding funds withdrawal and are there any withdrawal fees applied?
There is no limitation regarding funds withdrawal. You can always withdraw your balance as long as you meet the minimum amount of withdrawal. Please check our minimum withdrawal and fee for each payment method before you make any withdrawal.
Currency Min Deposit Min Withdrawal Deposit Fee Withdrawal Fee Fixed Rate AmountBTC$500$50$0$5$20000ETH$500$50$0$25$1000TRX$50$2$0$1$0.025BNB$50$2$0$1$200USDT TRX$50$2$0$1$1USDT BNB$50$2$0$1$1DOGE$50$2$0$1$0.05XRP$50$2$0$0.5$0.25LTC$50$2$0$0.5$50DASH$50$2$0$1$50BCH$50$2$0$1$100
How do i withdraw my account balance?
How to request a premature return of deposit for a Moneybox plan?
I'm unable to withdraw my balance and i see warning error when i try to withdraw my balance. What should i do?
Before you make any withdrawal, please make sure you meet the minimum withdrawal amount for each payment method. You also need to check your wallet address on your setting menu. We will cancel your withdrawal and send it back to your account balance if you put the wrong or empty wallet address.
How long does it take to transfer the funds to my electronic wallet after I made a withdrawal request?
Funds withdrawal process is made within 1-48 hours after getting a request. Remember though that Solid Trade Bank works on business days only.
What should I do if I haven't encountered here an answer for my question?
Just contact our Customer Support Service and send your question them.